12 & Stephenson Auto Repair
Located in Royal Oak, this premier auto repair shop combines state-of-the-art technology with decades of industry expertise to deliver unmatched service.
With a focus on high-ticket services such as engine diagnostics, transmission repairs, and advanced electrical work, clients can trust their vehicles are in capable hands.
The team of certified technicians employs a meticulous approach to each vehicle, ensuring optimal performance and longevity. Customers benefit from transparent pricing and detailed service explanations, enhancing their confidence in every repair. Experience a dedicated commitment to quality and professionalism that sets this auto repair shop apart in the competitive market.
Latest Feedback
- "The service was exceptional! My car's transmission was repaired promptly, and the staff provided thorough explanations of the work done. Highly recommend!"
"I've never felt more confident in my vehicle's performance. The diagnostic service was comprehensive, and the repairs were completed ahead of schedule."
"I was impressed by the professionalism and expertise of the technicians. They fixed my electrical issues in no time, and my car runs like new!"
Customer Reviews
What People Say
Owen Crawford
June 9, 2025
I recently took my car in for some routine maintenance, and I have to say, I was really impressed! The team was super friendly and explained everything in terms I could understand. I felt like they genuinely cared about my car and my budget. They even pointed out a couple of minor issues that I hadn’t noticed before, which I appreciated because it saved me from bigger problems down the road! The waiting area was clean and comfortable, which made the short wait time feel like less of a hassle. The only thing that could improve the experience would be to have an estimated completion time upfront since I felt a bit uncertain while waiting. Overall, I left feeling confident in my car's condition and really satisfied with the service. I’ll definitely be returning for any future repairs and maintenance. Highly recommend to anyone looking for reliable auto service!
Jordan Shadowmere
April 16, 2025
I can’t say enough good things about my recent experience! I had been dealing with a persistent issue in my vehicle for weeks and was at my wit's end after trying several shops with no luck. When I brought my car here, the staff immediately put me at ease. They took the time to listen to my concerns and performed a thorough diagnostic check. I really appreciated their transparency throughout the process. They explained each step they were taking and why it was necessary, which helped me feel included in the decision-making process. Not to mention, the costs were quite reasonable for the quality of service! They even offered me a complimentary car wash after the repairs were completed, which was a lovely surprise. On top of that, the waiting area was equipped with free Wi-Fi and coffee—definitely a plus for those of us who need to catch up on work while waiting. If I had to nitpick, I’d say the parking situation could be a little tight during peak hours, but it’s a minor inconvenience compared to the stellar service I received. I left feeling like I had finally found my go-to auto repair shop. I cannot recommend them enough!
How to go there
Location
Auto repair shop Loc: 42.504 / -83.1173
Plan your visit
Weather
- Royal Oak
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